Walk-in for an exciting career with Accenture on 30th December for Social Media Executives

Walk-in for an exciting career with Accenture on 30th December for Social Media Executives | Social Media Openings Hyderabad

Dear Ramit Solutions,

Inviting you for walk-in for an exciting career at Accenture for Social and Community

Date: 30^th  December, 2015

Venue: Accenture Services Pvt Ltd.,HDC3, Divyashree orion,Raidurga village, Hyderabad

Timing : 10:30 AM to 3:00 PM                    

Contact Person:  Sheeba

Job Description:

Location: Hyderabad

The role:

·         You will be the voice of support on social by communicating with customers on Twitter, Google+ and/or Facebook.

·         You will answer customers’ questions about our products.

·         You will troubleshoot with users and process suggestions, bugs, and other information to ensure we are constantly improving the user experience.

·         You will track trends/feedback for the products you support.

·         You will create & maintain a playbook of social responses for the product(s) you support.

Responsibilities:

·         Interface with customers and answer support queries coming in through Twitter, Facebook, and/or Google+.

·         Troubleshoot and appropriately escalate issues.

·         Respond to general inquiries.

·         Follow and maintain operational documentation, including approved messaging.

·         Assist with social projects/special reporting as needed.

Job qualifications:

·         3 years equivalent working experience required, preferably in customer support via social channels, email, or forums.

·         People person ability to connect to others.

·         Excellent communication skills (written and oral, in English), impeccable grammar, strong attention to detail, and the ability to write in a brand's voice are all required.

·         Experience representing a company, brand, or product on social media.

·         Experience in social media customer support.

·         Technical background is required.

·         Proven good judgment in navigating and resolving sensitive situations.

·         Ability to explain complicated technical matters in basic terms.

·         Attention to detail with the ability to complete a large volume of work quickly and independently

·         Openness to work flexible hours as required, including night shifts and holidays

·         Passion for Google's consumer products, with a strong desire to build in depth product knowledge.

Note: Please carry below sets of documents :

1)      Education (Originals + Photocopies)

2)      Experience (Previous and Current Organization)

3)      Photo ID Proof, Pan Card (Original and Photocopies)

Do carry a copy of this email without which you won’t be allowed inside.

Note: In case you have appeared for an interview in last one month, kindly ignore this mail.

Regards,

Accenture Operations Recruitment Team

Job Opening on Social Media Manager in Hyderabad | SMO Openings in Hyderabad

Job Opening on Social Media Manager in Hyderabad | SMO Openings in Hyderabad

Dear Candidate,

As the Social Media Marketing Manager at Rehalt. You will be responsible for:

Managing the social media marketing strategy for Rehlat clients; more focusing on Twitter, Facebook, Google+, YouTube, Slide Share.

Execution of all social media activities (i.e. tweeting, sharing, engaging, liking, increasing social reach, doing the heavy lifting, etc).

Creating social media campaigns and calls-to-action that drive target buyers to client sites and generate leads for our clients.

Spending hours on LinkedIn every day engaging with our clients' target audiences by sharing content, finding ways to grow LinkedIn company followership, and improve overall engagement with our clients' LinkedIn Company Pages.

Staying ahead of the curve in leveraging LinkedIn as a professional social media network and as a content hub, such as leveraging LinkedIn Signal to understand influential content that is shared and the people who are sharing them.

Tweeting at least 30 - 50 times a day while engaging influencers to increase the followership of our clients' social media profiles; receiving multiple mentions and retweets in the process.

Company : Rehlat Online Services Pvt Ltd

Apply Now